Features

E-signature and contract lifecycle for regulated industries

Send & sign

Multi-document envelopes with multi-recipient routing — sequential or parallel stages
Recipient roles: signer, approver, CC and viewer
Drag-and-drop field placement: 11 types — signature, initial, text, number, date, checkbox, radio, dropdown, file upload, auto-fill name, auto-fill email
Auto-fill name + email fields — read-only fields pre-populated from recipient data, no re-typing
Number field with min/max validation — ideal for pricing, quantities, and numeric IDs
Field placeholder text + pre-filled default values for text and number fields
Conditional fields — show a field only when another field has a matching value
Typed-name OR drawn-signature capture — signers pick what works on their device
Saved-signature library — repeat signers reuse their signature in one tap
Signer-uploaded files attached to the signed PDF as PDF attachments
Unique per-recipient signing links — no account required to sign
In-person signing — hand your phone or tablet to a walk-in signer and capture a legally-binding signature on the spot, no email or signer account required
Decline with a reason, and void or delete envelopes any time
Reassign a signer — a recipient who got the wrong document can hand it to the right colleague in one click, no need to void and restart; the handoff is recorded in the tamper-evident audit trail
Correct a sent envelope — fixed a typo'd signer email? Correct the name or address on a recipient who hasn't signed yet in one click, re-send the fresh link, and keep going — no need to void and start over; the correction is recorded in the audit trail
Signer self-service downloads — the instant a signer finishes, the confirmation screen offers their signed copy and audit certificate to download right there; no waiting on an email that might bounce, and it works for in-person and public-template signers who never had an inbox in the loop
Re-send the signed copy — lost the email or the 7-day link expired? Push a fresh copy of the finished, signed document to any recipient (including CC and viewer recipients) in one click, with a new short-lived download link
Signing-order builder: validate multi-stage routing and preview the order before sending
Completion redirect URL — return signers to your app or sibling product when done

Tamper-evident audit

Hash-chained audit trail capturing every event with signer IP and user agent
One-click chain verification that recomputes every event hash
RFC 3161 trusted timestamp from a public TSA on every completed PDF — verify offline with openssl
Generated Audit Certificate PDF for every completed envelope (includes both the SHA-256 seal and the trusted timestamp)
Flattened signed PDF with field values burned in, PDF/A-3b XMP metadata for long-term archival compliance
One-click ZIP bundle — signed PDF + audit certificate + signer uploads, ready for legal/compliance
Optional email-OTP identity verification: signer enters a 6-digit code before opening the document
TOTP two-factor authentication for sender accounts (Authy, 1Password, Google Authenticator)
GDPR right-to-be-forgotten: owner-initiated PII purge on completed envelopes
Configurable data retention policy (minimum 30 days, null = keep forever)
User security audit log: sign-in, 2FA enable/disable, API key lifecycle events

Templates & contacts

Reusable templates — instantiate a ready-to-send envelope in one click
Field-tag API — upload a PDF with {{signature}} / {{text:Label}} / {{radio:A|B|C}} markers; fields auto-placed from the text layer
Bulk send from CSV — blast a template to 500 recipients at once
Public templates — publish any single-signer template at /t/<slug> and anyone can fill it out + sign
Built-in HR onboarding template pack
Nested folders + per-folder visibility — organise templates and envelopes for multi-department teams
Contacts directory for frequent recipients
Reporting dashboard: status counts and completion-time stats
Envelope throughput trend: 12-week sent / completed / voided rollup with up/flat/down trend indicator

Team & API

Org roles: owner, admin, member, sender and auditor
Email invitations to add teammates
Scoped integration API keys, one per sibling product
REST API to spawn envelopes from CRM, HR and other apps
Embedded signing widget — drop the signer flow into your own app via JS SDK + iframe
White-label embed — pass whitelabel: true to hide all Hitt Sign branding from the iframe
Outbound webhooks — subscribe URLs to envelope.sent / completed / voided / declined / recipient.signed / recipient.reassigned events; HMAC-SHA-256 signed payloads; Zapier-compatible
Webhook delivery log — inspect every outbound delivery with response code and attempt count, and one-click redeliver any failed event
Completion callbacks back to the originating sibling app
Email-OTP signer identity verification — 6-digit code before the document opens (per envelope)
Custom email body templates — override invitation / reminder / completion copy per org
Sender notifications — get emailed the moment your envelope is viewed, signed, completed, declined, or expired; pick exactly which events you want, per workspace
Automated reminders and envelope expiration — set a workspace default: auto-expire envelopes after N days and choose your reminder cadence once; every new envelope inherits it, override per send
One-click "Remind unsigned signers" on any sent envelope
Email notifications for sent, reminder, completed and declined
Per-recipient delivery status — see who got the email and who needs a copied link

Billing & flexibility

Flat Pro and Business plans, monthly or annual (2 months free annually)
14-day free trial on every plan — no charge today, cancel any time
Pay-per-envelope credit packs — no subscription required
Self-serve Stripe billing portal to switch plan or update payment
Append-only billing audit log visible to owners and admins

Built for the suite

Product-scoped data — Sign never bleeds into CRM/HR billing or records
Envelopes can originate from sibling products via signed integration keys
Source product tracked on every envelope for cross-product reporting
Shared identity, isolated entitlements per product
Sibling products can pass a completion_redirect_url so signers land back in the originating app

Workspace branding

Upload your workspace logo (PNG/SVG/JPG/WebP — kept under 50 KB)
Pick an accent color used on signer page buttons, links, and email CTAs
Signers see your brand, not ours — fully white-labeled signing experience
Branding applied to all signer-facing emails (sent / reminder / completed)
One-click reset back to defaults at any time

Sender Alias

Available now

Send envelopes "From: legal@acme.com" instead of the individual sender's email. DKIM-verified aliases per workspace, with the original sender preserved in the audit trail. See your verified alias picker in the dashboard. Included on Pro and Business.